FAQs
FAQ
Can you use Spruce on other parts of your body?
Spruce is formulated specifically for use on the scalp and has not been tested on other parts of the body.
Who should use Spruce?
Spruce is for anyone who wants to protect exposed areas of their scalp from the sun. All adults and adolescents are welcome to purchase and use Spruce for sun protection.
Shipping questions
How much is shipping?
Shipping rates are determined at the checkout. Rates vary depending on your location.
Where do you ship?
We ship within Canada.
How long does shipping take?
Once your order has been processed, we will ship your product as soon as possible. Shipping within the GTA will take approximately 1-2 business days. Shipping across Canada will take approximately 3-7 business days.
Are your products available outside of Canada?
Arbre is currently only shipping within Canada. In the future, we plan to have our products available for purchase in other countries.
Returns questions
Do you accept returns or exchanges?
Due the the nature of our products, all products are final sales.